How to Order
Our ordering process is simple and easy. It will only take you a few minutes to complete. In case you find any difficulties while ordering, do not hesitate to contact us. You can also get your questions answered in our FAQ section.
We always encourage our customers to order samples before placing an order to assure the right product and the finish.
- Visit our Product Page and find the product or products that you want to buy. We have a variety of products, ranging from Tiles, Pavers, Gravels, Pebbles, Waterlines, and Coping materials, among others. When you hit the button on the Product Page, you will be asked to “Order Sample”.
- Repeat the process for each of the products that you want to buy. Once done, please hit the “Samples Cart” button in the top right corner of our website’s main page.
- You will be directed to a page where you can see all your samples, and from there you can make the necessary changes as desired. If everything looks good, enter your contact information and the shipping address.
- Once you have completed your request for samples, you will be taken to our payment platform. Remember, we only charge for the shipping. Samples are absolutely FREE!!!!!!
Nova Tile will reimburse all the shipping costs for samples if customers order 300 square footage or more.
Placing an Order:
To complete the ordering process, please follow these easy and simple steps:
- Hit the “Order Request” button in the top right corner of our website’s main page.
- Pick the product from the scroll-down list and click on the amount of square footage.
- Repeat the process for each of the products that you want to buy.
- If everything looks good, enter your contact information and the shipping address.
- Submit your order request; we will start working on your order and contact you within one business day to give you an update on your order and when it will be shipped.